This privacy policy was last modified on 7 November, 2023.

At Mouser, looking after the personal data you share with us is extremely important.

We appreciate your interest in our websites, services and products (collectively, our “Services”). Privacy protection is very important to us and we are committed to protecting you and respecting your privacy. This privacy policy sets out information about how we collect, store, process, transfer and use data that identifies you or makes you identifiable, as a natural person (hereinafter "personal information"). Personal information encompasses all personal data as defined in Art. 4 para 1 of the General Data Protection Regulation (“GDPR”) and as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

We want you to be confident that your data is safe and secure with us, and understand how we use it to offer you a better, more personalized shopping experience.

The data controller is Mouser Electronics, Inc. (referred to in this policy as “Mouser,” “we” or “us”). We are responsible for, and control, the processing of your personal information.

Mouser is committed to doing the right thing when it comes to how we collect, use and protect information that identifies or is associated with you as a real person (“personal data”). This is why we have developed this privacy and cookie policy (“policy”), which:
  • Outlines the types of personal data that we collect;
  • Explains how and why we collect and use your personal data;
  • Explains why and when we will share personal data within Mouser Electronics and with other organizations (suppliers and manufacturers); and
  • Explains the rights and choices you have when it comes to your personal data.
We offer a wide range of products and services, so we want to clearly explain what this policy covers. This policy applies to our websites, including, and our mobile apps for iOS or Android mobile devices (collectively, our “services”). Using our services means: This policy also applies when you shop with us over the phone, and also if you contact us, or any time we contact you about our services.
This section describes the personal data we may collect from you when you use our services, and what other personal data we may receive from other sources.
Data you provide to us directly.
When you register on our site and for our services or purchase products, you provide us with the following:
  • Your name, profile information, shipping address and billing addresses, payment information, email address, phone numbers, and business name (where applicable).
  • When you create an account, you are prompted to create a username and a password. Mouser maintains your username and password (in an encrypted format) inside our secure environment and only uses your information to welcome you back and to personalize your experience.
  • The shipping and billing addresses you provided for convenience during future purchases.
  • The products and other information in your cart, project, BOM, or contained in your order history.
When you contact us, any time Mouser contacts you, or whenever you take part in any promotions, competitions, surveys or questionnaires from Mouser, or whenever you post or speak with us through social media, we may collect the following information:
  • Personal data you provide anytime you contact us (for example: your name and contact details, including phone and email);
  • Details of the emails and other digital communications, including any links in them that you access, and whether you have opened the communications;
  • Email headers, source IP Information, sending email server hostnames and ISP information;
  • Your feedback and contributions to customer surveys and questionnaires.
You are free to choose which information you want to provide to us, or whether you want to provide us with information at all. However, some information, such as your name, address, and payment information, is necessary to process your transaction. By not providing this information, you will not be able to use our website, order products, or use some of our services.
When purchasing Mouser products, you should know:
  • Mouser does not keep credit card numbers. Your credit card information is tokenized the first time it is processed. Should you elect to save a credit card to your account for future use, only the encrypted token is stored and used to charge your credit card account;
  • Mouser deploys technologies that detect and remove Credit Card information sent through unapproved channels via email or fax; and
  • Mouser integrates with regional payment processors globally. Third-party payment processors (WeChat, Alipay, PayPal, etc.) process payment data through their sites and not through Mouser's website.
Cookies and other tracking technology

Mouser and our third-party partners automatically collect certain types of usage information when you use our services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, file information, and similar technology (collectively, “tracking technologies”).

Mouser collects information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp (a unique ID that allows us to identify your browser, mobile device, or your account). We also collect information about the way you use our website. When you access our website from a mobile device, we may collect unique identification numbers associated with your device or our mobile application.

We may collect analytical data or use third-party analytics tools to help us measure traffic and usage trends to understand the demographics of our users. We may employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices. For more information see our Cookie Policy.

What does Mouser use my data for?

Mouser processes your data in accordance with all applicable data protection laws, and to the best of our ability, we adhere to the principles of those complex laws. We process your data for the purposes explained to you in this Data Privacy Policy. These are mainly purchase processing and order fulfillment. Processing may also include such purposes as product development, market research, optimization of business and website processes, and the needs-based design of our services and personalized advertising.

Purchase processing and provision of online, local and personalized services:

We process your data to fulfill contracts and to provide and execute additional services requested by you, as described in this Data Privacy Policy. The most important purposes are:

  • The provision, personalization and needs-based design of our services, including websites, apps and cross-device and cross-platform functions.
  • The execution of purchase agreements and customer service, including payment processing, claim management as well as the processing of returns, complaints and warranty claims.
  • Non-promotional communication with you on technical, security-related and contractually relevant subjects (e.g. fraud warnings, account blocking or product recall).
  • The execution of campaigns, competitions and /or newsletters.
  • The sharing of transactional information with third-parties for the purpose of compliance.
Legal basis:

The execution of a contract agreed with you, the provision of a service requested by you, or sharing of transactional information with manufacturers to facilitate compliance, the legal basis is Article 6 (1) b GDPR and Article 6 (1) e GDPR.

Improving the shopping experience:

Mouser uses data to enhance the shopping experience. Mouser’s ecommerce site encompasses millions of products and hundreds of brands. It is necessary to present content and offers in a needs-based manner so that you can find products in which you have interest or engineering need.

Mouser uses cookies and access data for usage analysis. Mouser also uses data received from advertising partners while you visit Mouser. When logged into a customer account, we use profile data, interest data and shopping data to personalize the shopping experience. This personalization allows Mouser to present you with suitable search results, product suggestions, technical recommendations and other content corresponding to your interests.

Legal basis:

The legal basis for the processing of your data within the framework of on-site optimization is Article 6 (1) f GDPR, whereby our legitimate interests are in the above purposes.

Prevention of fraud:

Mouser uses collected data to verify identity and secure against fraud and protect against potential security issues. This applies both to ordering and to registering for a customer account. Mouser uses encryption and security technologies to protect our network and data. Mouser also uses technical and organizational measures to secure our systems against loss, destruction, unauthorized access or distribution of customer data by unauthorized persons. Protection of personal data is our top priority.

Mouser uses technical and manual procedures for fraud prevention in order to protect our users from misuse of data, especially from fraudulent orders.

Legal basis:

Mouser may process your data to prevent fraud - Article 6 (1) b GDPR. Data may also be processed based on legitimate interests- Article 6 (1) f GDPR.

Credit check:

Mouser uses data provided and creditworthiness data from external credit agencies, in the form of score values, to establish a credit line. Score values are statistically justified estimates of the future risk of a person defaulting, represented as a numerical value.

Depending on the result of the credit check, i.e. whether it is positive or negative, we will show you appropriate payment methods that you can use to continue and complete your purchase.

Legal basis:

The legal basis for the credit check described above is Article 6 (1) b GDPR, because it is necessary for the execution of necessary pre-contractual measures. This processing based on our legitimate interest (Article 6 (1) f GDPR) and that of other users in the avoidance of payment defaults, the identification and prevention of fraud and the clarification of criminal offences.

Advertising and market research, data analysis:

Mouser uses your data, also within the framework of data analysis, for advertising and market research, in particular for the following purposes:

  • Classification into various target and user groups within the framework of market research (user segmentation).
  • Findings on various target groups and their respective usage habits and shopping interests.
  • The production of findings on demography, interests, our users’ shopping and usage habits as well as the marketing on these findings within the framework of advertising services provided to third parties.
  • The early identification of trends in the areas of technology and online shopping.
  • The execution of advertising to existing customers.
  • The execution of direct marketing, e.g. in the form of newsletters.
  • The planning, execution and success monitoring of advertising corresponding to the interests of target groups.
  • Findings as to how our services are used (usage analysis).
Legal basis:

If data processing for the above purposes occurs with your consent, the legal basis is Article 6 (1) a GDPR (consent) and legitimate interest (Article 6 (1) f GDPR).

Product and technology development:

Mouser uses your data for product and technology development, including the development and improvement of personalized services. In doing this, we use aggregated, pseudonymized or anonymized data and machine learning algorithms for the analysis in the interests of our users. Data processed in relation to product and technology development particularly for the following purposes:

  • The development and improvement of personalized services and technologies for data analysis, advertising and more relevant product searching.
  • The development of technologies and concepts to improve IT security, prevent fraud and improve data protection e.g. by pseudonymization, encryption and anonymization technologies.
Legal basis:

The legal basis for the processing of your data for product and technology development purposes is Article 6 (1) f GDPR, whereby our legitimate interests are in the above purposes.

Business management and business optimization:

Mouser transmits and processes data necessary for administrative and logistical processes.

Data processing for business management and business optimization also allows us to improve customer service, manage fraud and security. At no time does Mouser sell customer information.

Mouser may disclose transactional information from our "point of sale" (“POS”) system(s) (also known as "POS information") to the manufacturer for market research, payment of commission to the manufacturer's sales force, or to facilitate compliance. POS information might also be used by us, TTI, Inc., the manufacturer, or the manufacturer's representatives to provide user with important information, to contact user about potential design activity, or to facilitate compliance.

Legal basis:

The legal basis for the processing of your data for business management and optimization is Article 6 (1) f GDPR, whereby our legitimate interests are in the above purposes. Where we process your data based on legal specifications, e.g. retention obligations and money laundering tests under tax law, the legal basis is Article 6 (1) c GDPR.

On the basis of your consent:

If you have given Mouser consent for the processing of personal data, your consent is the primary basis of our data processing. Typical purposes include:

  • Subscription to a newsletter
  • Participation in surveys and market research studies
  • Customer Service Support documentation
  • The execution of a credit check (if it is not necessary for contractual fulfilment)

Your privacy rights are important to Mouser. New privacy laws and requirements are constantly being implemented around the globe, Mouser works to ensure that your privacy is protected regardless of who you are and where you are from. We respect your privacy rights and manage your data according to your wishes.

Right of access (Right to know)

Manual right of access request
If you would like a copy of the personal data we hold about you, and you do not have an email address, please write to:
Mouser Data Protection Office
Mouser Electronics
1000 N. Main Street
Mansfield, Texas 76063
United States of America
We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please let us know and we will update them as necessary.

Right to erasure (Right to have your data deleted)

You have the right to erasure and request the erasure of the personal data Mouser holds.
Before you request to be erased, please consider updating your communication preferences by accessing our subscription preference page.
Manual right to be erased
If you would like to request to be erased and you do not have an email address, please write to:
Mouser Data Protection Office
Mouser Electronics
1000 N. Main Street
Mansfield, Texas 76063
United States of America
You can also email us at
Mouser will perform the following process.
  • Mouser will erase your account (your personal data).
  • Mouser will remove your data from our marketing database.
  • Mouser deletes information on transactional records only after statutory retention requirements have been met (a transactional record is the record of a purchase, invoice, refund, return, credit, or payment).
  • Mouser will keep a record of your "request to be erased" and a log of when your data was erased from our systems.
  • Mouser will provide you with a verification email that personal data has been erased from our systems.

Other Rights

  • A Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete;
  • A Right to restriction. The right to obtain restriction of the processing undertaken by us on your personal information in certain circumstances, such as, where the accuracy of the personal information is contested by you, for a period of time enabling us to verify the accuracy of that personal information;
  • A Right to portability. The right to portability allows you to move, copy or transfer personal information easily from one organization to another; and
  • A Right to object. You have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. You can object to marketing activities for any reason.
  • Right to submit a complaint. You also have the right to lodge a complaint with your local data protection authority.
If you wish to exercise any other of your rights, please write to us at:
Mouser Data Protection Office
Mouser Electronics
1000 N. Main Street
Mansfield, Texas 76063
United States of America
You can also email us at

Marketing and Market Research
Mouser will send you relevant news, offers, and surveys about our products and services in a number of ways including by email, but only if you have previously agreed to receive these marketing communications. Your email preferences can be managed on our websites or through Mouser's customer service.
We also like to hear your views to help us to improve our services, so we may contact you for market research purposes. You always have the choice, whether or not, to take part in our market research.
We want you to understand your rights and choices regarding how we may use your personal information. Depending on how you choose to manage your information, these rights and choices may include the following:
  • Profile and Data Sharing Settings: You may update your username and password, and may change some of your data sharing preferences;
  • How to control your communications preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in our communications. We make every effort to promptly process all unsubscribe requests; and
  • Modifying or deleting your information: If you have any questions about reviewing, modifying, or deleting your information, you can contact us directly at
  • Non-Discrimination: Mouser provides equal service to all our customers. The exercise of your privacy rights in no way changes our service to you, our customer (CCPA Cal. Civ. Code § 1798.125).
  • Sale of customer data: We want you to be confident that your data is safe and secure. Mouser does not sell customer information. Mouser does not share or sell distribution lists, marketing lists, or customer lists. Mouser values your privacy and only uses your information for the purposes of fulfilling orders and providing the superior customer service you expect (CCPA Cal. Civ. Code §§ 1798.120 and 1798.135(a)-(b)).
  • Managed Marketing Subscriptions: Mouser leverages third party publishers that maintain their own customer database. If you are in the publisher’s database, your information was not provided to the publisher by Mouser. Mouser provides these publishers with marketing materials for distribution to their customer base. When you receive these emails be sure to check the email URL to ensure you understand the origin of the marketing material.
  • When you ask to be unsubscribed or forgotten, your information will be redacted from Mouser databases.

Mouser does not provide third party publishers with Mouser customer lists, Mouser has no ownership rights to the publisher’s database, Mouser cannot require your data be removed from their database. You must ask to be unsubscribed direct from the third-party publisher.

We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of information collected through transactions on our website, and customer service. We have in place secure servers, firewalls, and encryption to safeguard all our information.

We will store personal information for as long as necessary to fulfill the business purposes fully outlined in this policy, in accordance with our legal obligations and the performance of contracts. In general, transactional records are deleted after statutory retention requirements have been met (a transactional record is the record of a purchase, invoice, refund, return, credit or payment).

As we are located in the United States of America (USA), any information you provide will be processed and stored in the USA. Mouser ensures appropriate (adequate) safeguards for all customer data based on internationally recognized data protection standards. Mouser provides Standard Contractual Clauses to ensure adequacy under Article 44, 46 GDPR.

  • If you wish to inquire further about the safeguards we use, please contact us using the details set out at the end of this policy.

Online Advertising

Interest-Based Advertising. We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your browsing history. Typically, though not always, the information we share is provided through cookies or similar tracking technologies. Cookies and tracking technologies are able to recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the site, and other information. Our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as provide advertising-related services such as reporting, attribution, analytics, and market research.
Social Media Widgets and Advertising. Our website may include social media features, such as the Facebook “Like” button, LinkedIn, Snapchat, Instagram, Twitter, or other widgets. These social media companies may recognize you and collect information about your visit to our site, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.
We display targeted advertising to you through social media platforms, such as Facebook, Twitter, and others. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform or to groups of other users who share similar traits. These advertisements are governed by the privacy policies of those social media companies that provide them.
Cross-Device Linking. We, or our third-party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device. We do this by collecting information about each device you use when you log into our website. This allows us to provide interest-based advertising and other personalized content across your devices, perform analytics, and measure the performance of our advertising campaigns.
Your Choices:
  • Interest-based advertising. To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, please visit the Network Advertising Initiative’s online resources at and/or the DAA’s resources at If you are located in the EEA you may also manage certain advertising cookies by visiting Your Online Choices at;
  • Mobile advertising. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). You may also be able to opt-out of some—but not all—interest-based ads served by mobile ad networks by visiting and downloading the mobile AppChoices app.
  • Some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.

Third Party Analytics

Google Analytics. We use Google Analytics to recognize you and link the devices you use when you visit our website on your browser or mobile device, log in to your account on our site, or engage with us. Google Analytics allows us to understand how you interact with our site and tailor our advertisements and content to you.
You can learn more about Google's practices at
For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, see Google's site
FullStory Inc. We use FullStory Inc. for the purpose of gathering analytical data so we can further improve your experience as you use our website. This includes pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as the referring URL, browser, operating system, and Internet Protocol (“IP”) address. This data is kept in cloud storage that is being updated with AES 256 bit encryption or stronger. We do not track, store or capture any other personally identifiable information (PII) including name, address, log in and financial information. You can read more about FullStory on their site You may opt out of FullStory data collection at this link
We do not knowingly collect or solicit any information from anyone under the age of 16. In the event that we learn we have inadvertently collected personal information from a child under age 16, we will delete that information. If you believe that we have any information from a child under 16 on our systems, please contact us at
Our services may contain links to and from third-party websites related directly to our business partners, advertisers, and social media sites. In addition, our users may post links to third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for their policies or websites. We strongly recommend that you read their privacy policies, terms, and conditions of use to understand how they collect, use, and share information.
If you have any questions about this policy, the Mouser website, or Mouser’s services, please contact us by email at: or by mail at:
Mouser Electronics
Mouser Data Protection Office
1000 N. Main Street
Mansfield, Texas 76063
United States of America

For all enquiries regarding Mouser’s activities in Europe, you may also want to contact our Data Protection Officer who can be reached at:

Andreas H. Schmidt
Sitz der Gesellschaft:
Haufeld 2a | 53721 Siegburg

For all enquiries regarding Mouser’s international activities, you may also want to contact our Data Protection Office who can be reached at: or contact a Customer Service Representative at the Mouser office nearest you.

Region Toll Free
United States (Headquarters) (800) 346-6873
Brazil 0800-892-2210
Canada (800) 346-6873
Mexico +52 33 3612 7301
Germany (Main Branch) +49 (0) 89 520 462 110
United Kingdom +44 (0) 1494-427500
Czech Republic +420 517070880
France +33 5 55 85 79 96
Israel +972 9 7783020
Italy +39 02 57506571
Netherlands +31 88 1300 700
Poland +48 71 749 74 00
Spain +34 93 6455263
Sweden +46 8 590 88 715
Lithuania +370 64003780
Asia / Pacific
Hong Kong, China (Main Branch) +852 3756-4700
Shanghai, China +86 400-821-6111
Bangalore, India +91 80 4265 000
Pune, India +91 20 6900 7280
Japan 0120 954 837
Republic of Korea 02-380-8300
Malaysia +60 4 2991302
Philippines (632) 5304 7400
Singapore +65 6788-9233
Taiwan +866-2-2799-2096
Thailand +66 2694 2310
Vietnam +84 28-6284-6888
We may modify or update this policy from time to time to reflect the changes in our business and international compliance requirements. When any changes in the policy occur, we will update the ‘last modified’ date at the top of this page.

Privacy Notice

Effective Date: April 7th, 2023

These additional California privacy disclosures (“California Privacy Notice”) supplement the information contained in our Privacy Policy by providing additional information about our personal data processing practices relating to individual residents of the State of California in the U.S. For a detailed description of how we collect, use, disclose, and otherwise process personal data in connection with our services, please visit our Privacy Policy. Unless otherwise expressly stated, all terms defined in our Privacy Policy retain the same meaning in this California Privacy Notice. This California Privacy Notice is not a contract and does not create any legal rights or obligations.

For purposes of this California Privacy Notice, personal data does not include information relating to Mouser employees, contractors, job applicants, and other Mouser personnel. In addition, we often act as a “service provider” as defined under the California Consumer Privacy Act (“CCPA”), processing personal data on behalf of our customers, and this section does not apply to the personal data processing we perform as a service provider.


When we use the term “personal data” in this California Privacy Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual or household. It does not include aggregated or deidentified information that is maintained in a form that is not capable of being associated with or reasonably linked to an individual.


No Sales or Targeted Advertising

We do not sell personal data, and we do not process or otherwise share personal data for the purpose of displaying advertisements that are selected based on personal data obtained or inferred over time from an individual’s activities across businesses or distinctly-branded websites, applications, or other services (otherwise known as “targeted advertising”).

Sensitive Information

The following personal data elements we collect may be classified as “sensitive” under the CCPA (“sensitive information”):

  • Although Mouser uses Credit/debit card number plus expiration date and security code (CVV), and financial account number and routing number for order processing all Credit Card information is tokenized and only ;
  • Username and password; and Geolocation data

We use this sensitive information for the purposes set forth in the How We Use and Share Your Personal Data section of our Privacy Policy .

We do not sell sensitive information, and we do not process or otherwise share sensitive information for the purpose of targeted advertising. However, subject to certain legal limitations and exceptions, you may be able to limit our processing of sensitive information (as described in the Your Privacy Choices section below).

Deidentified Information

We may at times receive, or process personal data to create, deidentified data that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified data, we will maintain and use the data in deidentified form and not attempt to reidentify the data except as required or permitted by law.

California Categories of Personal Data

California law requires we provide disclosures to you about what personal data we collect by reference to the enumerated categories of personal data set forth within California law. To address this obligation, we have identified the relevant enumerated California personal data category for the personal data described in the Personal Data We Collect section of our Privacy Policy below:

  • Identifiers,such as name, postal address, unique personal identifier, online identifier, user login, IP address, email address, account name, or similar identifiers.
  • California Customer Records (Cal. Civ. Code § 1798.80(e)), such as financial information for credit associated transactions. We also may collect a personal tax identification number, bank account information, and payment information where the individual is a representative of a sole proprietor or similar legal structure that uses personal tax and account information in lieu of separate business information
  • Commercial Informationsuch as history of products purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet/Network Information,such as device information, log and analytics data, including site usage data.
  • Geolocation Data,such as information about your physical location collected from geolocation features on your device, such as your IP address.
  • Professional/Employment Information,such as your company or employer and job title.
  • Sensory Information,such as photos, videos, product inquiries using voice requests, and recordings of any phone calls between you and Mouser.
  • Other Personal Data,including information you submit into the feedback form and any communications between you and Mouser, as well as information we receive from social networking sites and your employer/company.
  • Inferences,such as information generated from your use of our services reflecting predictions about your interests and preferences.

As described in the Personal Data We Collect section of our Privacy Policy, we may collect this information from the following sources: directly from you, from our business partners and affiliates, from your browser or device when you visit our services, from your company or employer, or from third parties that you permit to share information with us.

We use the above categories of personal data for purposes such as performing services and fulfilling orders, maintaining account information, providing customer service, personalizing our consumers’ experience, marketing, verifying customer information, processing payments, performing analytics, auditing related to customer interactions and transactions, security detection and enhancement, fraud detection and prevention, enhancing products and services. Please see the How We Use and Share Your Personal Data section of our Privacy Policy for more information about how we use the personal data we collect.

We disclose all of these categories of personal data identified above for a business purpose to service providers or other third parties at the consumer’s direction, as outlined in the How We Use and Share Your Personal Data section of our Privacy Policy.


As a California resident, you may be able to exercise some or all of the following rights (such to certain legal limitations and exceptions):

The Right to Know

The right to confirm whether we are processing personal data about you and, under California law only, to obtain certain personalized details about the personal data we have collected about you, including:

  • The categories of personal data collected;
  • The categories of sources of the personal data;
  • The purposes for which the personal data were collected;
  • The categories of personal data disclosed to third parties (if any), and the categories of recipients to whom the personal data were disclosed;
  • The categories of personal data shared for cross-context behavioral advertising purposes (if any), and the categories of recipients to whom the personal data were disclosed for those purposes; and
  • The categories of personal data sold (if any), and the categories of third parties to whom the personal data were sold.
The Right to Access & Portability

The right to obtain access to the personal data we have collected about you and, where required by law, the right to obtain a copy of the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

The Right to Correction

The right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing of the personal data.

The Right to Control Over Sensitive Information

The right to exercise control over our collection and processing of certain sensitive information.

The Right to Control Over Automated Decision-Making / Profiling

The right to direct us not to use automated decision-making or profiling for certain purposes, including any form of automated processing of personal data to evaluate, analyze, or predict personal aspects concerning an individual’s economic situation, health, personal preferences, interests, reliability, behavior, location or movements in furtherance of decisions producing legal or similarly significant effects.

The Right to Deletion

The right to have us delete the personal data we maintain about you.

Please note if you submit a deletion request, it may result in the deletion of your account with us (if you have one) and all transaction and purchase history.

You may also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights. However, the exercise of the rights described above may result in a different price, rate or quality level of product or service where that difference is reasonably related to the impact the right has on our relationship or is otherwise permitted by law.


To submit a request to exercise one of the privacy rights identified above, please email or call us at 800-346-6873.

Before processing your request, we will need to verify your identity and confirm you are a resident of California. In order to verify your identity, we will generally either require the successful authentication of your account, or the matching of sufficient information you provide us to the information we maintain about you in our systems. As a result, we require requests to include your first name, last name, email address, shipping address or customer ID, if applicable. We may at times need to request additional personal data from you, taking into consideration our relationship with you and the sensitivity of your request.

In certain circumstances, we may decline a privacy rights request, particularly where you are not a resident of California or where we are unable to verify your identity.

Authorized Agents In certain circumstances, you may designate an authorized agent to make a request under the CCPA on your behalf. To be able to act, authorized agents must submit proof that they are authorized to act on your behalf. Mouser denies requests from claimed authorized agents who do not submit adequate proof that they are authorized to act on your behalf. In order to verify the authorized agent’s authority, we generally require evidence of either (i) a valid power of attorney or (ii) a signed letter containing your name and contact information, the name and contact information of the authorized agent, and a statement of authorization for the request. Depending on the evidence provided, we may still need to separately reach out to you to confirm the authorized agent has permission to act on your behalf and to verify your identity in connection with the request.

Minors Under 16. We do not sell the personal data of consumers we know to be less than 16 years of age. Please contact us at to inform us if you, or your minor child, are under the age of 16.


We retain personal data only for as long as is reasonably necessary to fulfill the purpose for which it was collected. However, if necessary, we may retain personal data for longer periods of time, until set retention periods and deadlines expire, for instance where we are required to do so in accordance with legal, tax and accounting requirements set by a legislature, regulator or other government authority.

To determine the appropriate duration of the retention of personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of personal data and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting and other applicable obligations.

Therefore, we retain personal data for as long as the individual continues to use our services for the purposes explained in our Privacy Policy. When an individual discontinues the use of our services, we will retain their personal data for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims, as well as, for any additional purpose based on the choices they have made, such as to receive marketing communications. In particular, we will retain call recordings, the personal data supplied when joining our services, including complaints, claims, and any other personal data supplied during the duration of an individual’s contract with us for the services until the statutory limitation periods have expired, when this is necessary for the establishment, exercise, or defense of legal claims.

Once retention of the personal data is no longer necessary for the purposes outlined above, we will either delete or deidentify the personal data or, if this is not possible (for example, because personal data has been stored in backup archives), then we will securely store the personal data and isolate it from further processing until deletion or deidentification is possible.


We provide programs and other offerings intended to provide benefits to eligible participants that may qualify as financial incentives under certain privacy laws. For example, the financial incentives we may make available to interested individuals include promotional materials or opportunities to obtain sweepstakes and contest prizes.

To obtain access to certain of these programs and other offerings, we may ask to collect or share an interested individual’s personal data, including name, contact information, and purchase history. We have determined that the value of these programs and other offerings are reasonably related to the value of the personal data we receive and otherwise process in connection with these programs and offerings, based on our reasonable but sole determination. We estimate the value of the personal data we receive and otherwise process in connection with these programs and offerings by considering the expense we incur in collecting and processing the personal data, as well as the expenses related to facilitating the program or offering.

The terms applicable to each program and other offering are provided at the time an eligible individual is offered an opportunity to participate. Interested individuals can opt-in to these financial incentives by following the instructions presented at the time the offer is made. Participating individuals may withdraw from our programs and other offerings at any time by following the instructions provided in connection with each offering.

Need help?

Can't find what you need? Contact us now and we will help you with your request.